Author: Deepak Shrivastava

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Why India Has Become the Global GCC Hub for Fortune 500 Companies

Why India Has Become the Global GCC Hub for Fortune 500 Companies

Over the last decade India has graduated from a low-cost delivery location to the strategic nerve-centre for Global Capability Centers (GCCs). Today these centres run product engineering, AI/GenAI, cybersecurity, finance,

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Why US Companies Are Choosing the BOT Model

Why US Companies Are Choosing the BOT Model to Build Their GCCs

For many US companies, the decision to build a Global Capability Center (GCC) in India is no longer if—it’s how. Rising costs in North America, increasing pressure to scale faster,

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Marketing GCCs vs traditional outsourcing in 2026

Marketing GCC vs Traditional Outsourcing: What Scales Better in 2026

For organisations that need long-term strategic control, deep talent ownership, and AI-driven productization of marketing capabilities, a Marketing Global Capability Centre (GCC) scales better — but only when you design

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Guide on Global Capability Centre for Marketing

Complete Guide on Global Capability Centre for Marketing

Marketing today is no longer a single function—it is a complex ecosystem of data, digital operations, creative execution, analytics, AI, customer journeys, and omnichannel intelligence. While marketing budgets are increasing

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The Business Impact of Not Maintaining CRM Data

The Business Impact of Not Maintaining CRM Data

Not maintaining CRM data leads to lost revenue, inaccurate reporting, wasted marketing spend, lower sales productivity, and poor customer experiences. When CRM data becomes outdated or inconsistent, businesses suffer from

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Data Hygiene Mistakes and How to Fix Them

Data Hygiene Mistakes and How to Fix Them

In today’s data-driven B2B landscape, your CRM and marketing database are your most valuable assets—but only if they’re accurate, updated, and reliable. A recent Salesforce study found that, the average

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A Comprehensive Guide to Data Hygiene for Smarter Business Growth

A Comprehensive Guide to Data Hygiene for Smarter Business Growth

In the era of big data, businesses generate an enormous amount of customer information across CRMs, analytics tools, and marketing automation systems. But without proper data hygiene best practices, that

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10 Data Hygiene Best Practices for Accurate Data

10 Data Hygiene Best Practices for Accurate Data in 2026

In today’s data-driven world, organisations rely on accurate insights, seamless workflows and trustworthy analytics. Yet, without rigorous data hygiene, even the most sophisticated systems can be undermined by duplication, inconsistency,

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How to Measure MarTech ROI

How to Measure MarTech ROI for Better Business Decisions

To measure MarTech ROI effectively, businesses must evaluate the financial impact of their MarTech Platforms by comparing total technology and operational costs against measurable outcomes such as revenue growth, lead

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Top 5 MarTech Platforms Every Marketer Needs in 2025

Top 5 Martech Platforms Every Marketer Needs

In today’s data-driven marketing landscape, performance marketers face one constant challenge — achieving scalable growth with precision. The secret? A modern, connected MarTech stack supported by MarTech Pods — agile,

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